Shipping policy
Shipping Policy
Effective Date: June 26, 2026
Thank you for shopping with Indigenuity Productions! Here's everything you need to know about how we process and ship your orders.
1. Print-on-Demand Fulfillment All products are made to order by our third-party print-on-demand partner. Please allow 3–7 business days for your item to be printed, quality-checked, and packaged before it ships.
2. Shipping Times Once fulfilled, estimated delivery times are:
- United States: 5–10 business days
- International: 10–20 business days
These are estimates and may vary due to carrier delays, holidays, or customs processing.
3. Shipping Carriers Orders are shipped via USPS, UPS, FedEx, or similar carriers depending on your location and the fulfillment provider's availability.
4. Tracking Once your order ships, you will receive a tracking number via email. Please allow 24–48 hours for tracking information to update.
5. International Orders International customers are responsible for any customs duties, import taxes, or fees charged by their country. These charges are not included in your order total.
6. Lost or Delayed Packages If your package appears lost or significantly delayed, please contact us at [your email] and we will work with the carrier and fulfillment partner to resolve the issue.
7. Incorrect Address Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrectly provided address.
8. Contact Us Questions about your shipment? Reach us at aloha@indigenuityproductions.shop.